We understand that no two customers have exactly the same maintenance requirements. To help us understand your needs, choose from the options listed below. Whatever combination of services you choose, you can be sure of the same high standards.
Support Services - From Modular Solutions to fully Comprehensive Agreements
System Health Checks
Help Desk Phone Support
Regular schedules site visits for preventative maintenance, extending equipment life. Comprehensive maintenance contracts offered.
Unlimited telephone technical support.
Critical Spare Equipment
Any product that cannot be repaired on site is returned to ZIO service center.
There is no charge for covered equipment exchanges (except for CRT burn instances and consumable like projector lamp etc.
24 hour Emergency Support
We want your equipment to work correctly when you need it. We aim to clear faults on priority..
Outside standard working hours you can always contact an engineer for telephone support with any specific problems.